Frequently Asked Questions
Everything you need to know about your Smuk shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your package's journey in real-time.
What is Smuk's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic or international return.
Do you ship internationally?
Yes, Smuk ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find the right size?
Every product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
At Smuk, we prioritize ethical production. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our current collections to minimize our environmental footprint.